This service eases the logistics of gate arrival and departure to the San Jose airport; the primary aim is to ensure passenger comfort and help navigate customs and immigration requirements after your flight arrives at the airport. An agent is on hand to meet arriving passengers and facilitate customs and border processing, as well as direct passengers to their ground transportation or connecting helicopter flight. Although most efficient for passengers with only carry-on luggage, the ground facilitator can also assist with baggage collection. The departure service takes passengers through necessary formalities through to boarding.
